Skip to content
Facebook-f Instagram Youtube
  • (434) 977-9473
  • Payment Calculator
  • Patient Forms
  • Blog
Free Consult
  • Our Practice
    • Who We Are
    • We’re Awesome, See Why
    • Meet Dr. Markus
    • Meet Your Team
    • Free to Be
    • Our Raving Fans
    • Improving Our Community
    • Our Technology
    • Our Blog
  • Explore Treatments
    • Braces
      • Types Of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Payment Calculator
    • Invisalign
      • What Is Invisalign?
      • Invisalign For Teens
      • Invisalign For Adults
      • Invisalign FAQ
      • Payment Calculator
  • Our Practice
    • Who We Are
    • We’re Awesome, See Why
    • Meet Dr. Markus
    • Meet Your Team
    • Free to Be
    • Our Raving Fans
    • Improving Our Community
    • Our Technology
    • Our Blog
  • Explore Treatments
    • Braces
      • Types Of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Payment Calculator
    • Invisalign
      • What Is Invisalign?
      • Invisalign For Teens
      • Invisalign For Adults
      • Invisalign FAQ
      • Payment Calculator
  • Our Practice
    • Who We Are
    • We’re Awesome, See Why
    • Meet Dr. Markus
    • Meet Your Team
    • Free to Be
    • Our Raving Fans
    • Improving Our Community
    • Our Technology
    • Our Blog
  • Explore Treatments
        • Braces
          • Types Of Braces
          • Braces For Kids
          • Braces For Teens
          • Braces For Adults
          • Braces FAQ
          • Payment Calculator
        • Invisalign
          • What Is Invisalign?
          • Invisalign For Teens
          • Invisalign For Adults
          • Invisalign FAQ
          • Payment Calculator
Mill Creek Orthodontics Logo
Mill Creek Orthodontics Logo
  • Patient Resources
    • Your First Visit
    • Patient Forms
    • Patient Login
    • Financial Information
  • Contact Us
  • Free Consult
  • Patient Resources
    • Your First Visit
    • Patient Forms
    • Patient Login
    • Financial Information
  • Contact Us
  • Free Consult
Mill Creek Orthodontics Logo
  • Our Practice
    • Who We Are
    • We’re Awesome, See Why
    • Meet Dr. Markus
    • Meet Your Team
    • Free to Be
    • Our Raving Fans
    • Improving Our Community
    • Our Technology
    • Our Blog
  • Treatments
    • Braces
      • Types Of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Payment Calculator
    • Invisalign
      • What Is Invisalign?
      • Invisalign For Teens
      • Invisalign For Adults
      • Invisalign FAQ
      • Payment Calculator
  • Patient Resources
    • Your First Visit
    • Patient Login
    • Patient Forms
    • Financial Information
  • Contact Us
our practice, millcreek tab logo
our practice, mill creek logo mobile horizontal o1 rgb white
  • Our Practice
    • Who We Are
    • We’re Awesome, See Why
    • Meet Dr. Markus
    • Meet Your Team
    • Free to Be
    • Our Raving Fans
    • Improving Our Community
    • Our Technology
    • Our Blog
  • Treatments
    • Braces
      • Types Of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Payment Calculator
    • Invisalign
      • What Is Invisalign?
      • Invisalign For Teens
      • Invisalign For Adults
      • Invisalign FAQ
      • Payment Calculator
  • Patient Resources
    • Your First Visit
    • Patient Login
    • Patient Forms
    • Financial Information
  • Contact Us
  • (434) 771-1910
  • Payment Calculator
  • Patient Forms
  • Blog
Free Consult
  • facebook
  • Instagram

Your First Visit

Home » Patient Resources » Your First Visit

Your first visit to the orthodontist office should be a fun and exciting time! At Mill Creek Orthodontics, you can expect a light-hearted atmosphere where we strive to ensure you know exactly what the next steps are in regards to your orthodontic health.

When you walk in the door, you can expect to be greeted warmly by our friendly front-office team. Then we’ll get you set up with one of our team members who will take scans and records so we can have a clear understanding of your smile and the next steps for you! You can expect three things at Mill Creek Orthodontics on your first visit.

  • A friendly and light-hearted team
  • Expert advice and treatment
  • Clear goals and timelines for your treatment

Your Custom Treatment Plan

Dr. Markus strives for his team to provide the best patient experience possible. That’s why we see you for about an hour. During this time, we’ll use our iTero scanner to get a clear understanding of your smile. We’ll get an understanding of your teeth and jaw in their current state and begin to develop an action plan right then and there. This plan is comprehensive from your jaw to your gums to your teeth. This is because we want to ensure your smile is perfected from start to finish!

From there, the next time you come into our office, you’ll be ready to start treatment. One appointment and you’re already on your way to a healthier smile. From there, we’ll explain to you the condition of your current smile. If you come into our office with an expectation of the treatment you want, we’ll work with you to help you feel happy and comfortable with your treatment option. Some may be best suited for braces, while others for Invisalign.

Next Steps in Treatment

After that, we’ll discuss with you what your best option is. You can expect a comprehensive timeline where we’ll help set goals and expectations for your next office visits. For some, they may be too young for treatment at their age. For others, they have a goal in mind for when they want to have their braces or clear aligners off. We can discuss these timelines and help clarify any questions you may have during this initial appointment.

We often answer questions like:

  • How can orthodontic treatment benefit me (or my child)?
  • Are any options available (or recommended) for my treatment?
  • Should I get treatment now, or is it better to wait?
  • Will tooth extraction be necessary?
  • How much does treatment cost? What do the financing options look like?
  • How long do you expect treatment should take?
  • What general procedures will be used to correct the problem?

Next Visits

The next appointments are very important. Each visit with our office can ensure that you’re on the right track to a perfect smile. We can make adjustments as needed if anything happens with your dental appliances. If you skip appointments the desired effect may not be attained. If you need to reschedule an appointment, please let us know at your convenience and we can get you on track for a happy and healthy smile.

we believe, cod gray star

START TODAY

Free Orthodontic Consultation

We’re here for you and we promise to provide you the most value for every moment you spend with us.

Free Consult
what sets us apart, icon

OUR RAVING FANS

Experience 5-Star Care

We’re thankful for the opportunity to serve our community by making them smile every day. Hear what our patients are saying about their experience with us!

Girl Smiling with Braces
Zoe M.
Extremely kind and kept making sure I was okay! They were so welcoming and made me laugh so much! They helped me to be excited about having braces!
Response from the owner:Thank you, Zoe!!! It's so important to us that our patients have fun at their appointments! We appreciate your kind words. - Dr. Markus and the team
Benjamin R.
3 of our kids go to see Dr. Markus, the staff is friendly and the atmosphere is very fun. It is just a comfortable and welcoming office. The kids love the ice cream they get to choose at the end of the appointment. I would highly recommend them for braces journey.
Response from the owner:Thank you so much, Dr. Rowland! That means a lot to us coming from another professional. We love treating your family and are glad to hear they love their smiles. - Dr. Markus and the team
Rachel H.
Mill Creek is a great spot! Big fan! Getting braces as a 38yo mother of three was not on my radar at all, so let’s just say I was less than thrilled when my dentist referred me. BUT Doc and his fabulous team were rockstars from day one and made the experience as enjoyable as it could be with their kind demeanor, knowledgeable tips/advice, and delicious ice cream at every appointment! You won’t regret choosing Mill Creek.
Response from the owner:Thank you so much for your kind words! We know that starting orthodontic treatment as an adult (especially with a busy life and family) can feel unexpected, so it truly means a lot to hear that our team helped make the experience a positive one for you.

We’re so glad you felt supported every step of the way, and we’ll be sure to pass along your compliments to Doc and the entire team, they’ll be thrilled! And of course, we’re happy the ice cream didn’t hurt either 😊

Thank you again for trusting us with your smile. We’re so grateful to have you as part of the Mill Creek family! - Dr. Markus and the MCO team!
Kristy W.
Every time we visit Mill Creek Orthodontic is, we are reminded that we pick the very best care for our daughter’s braces. This practice is so friendly and fast and the improvements my daughter is seeing in her cross bite and crowding are wonderful. We drive an hour just to be a part of this amazing practice. From our first consultation, we knew we’d made the right choice for orthodontic care. These guys are terrific!
Response from the owner:Your message truly made our day—thank you for sharing such a heartfelt experience. It’s incredibly meaningful to know that, even with a long drive, you feel confident and cared for every time you walk through our doors.

Thank you so much Kristy! Watching transformations like your daughter’s is exactly why we love what we do. But what matters most to us is that you feel welcomed, respected, and supported at every visit, from that very first consultation to each milestone along the way.

We don’t take your trust lightly, and we’re so grateful you chose us to be part of your daughter’s smile journey. Thank you for being such a wonderful part of our practice, and we’re excited to keep cheering her on as her smile continues to grow! - Dr. Markus and the MCO team!
Danielle C.
I cannot say enough wonderful things about Mill Creek! From the moment you walk in, you are greeted with kindness, warmth, and true professionalism. The staff goes above and beyond to make everyone feel welcome and comfortable, and it’s clear they genuinely care about what they do.

What stands out the most is how incredibly accommodating they are. They are always willing to help, adjust, and make things work in a way that supports both the children and the families. Nothing ever feels like too much trouble, and that level of dedication is rare to find.

Most importantly, the way they treat the children is absolutely amazing. Every child is treated with patience, respect, and so much love. You can truly see the passion they have for working with kids, and it creates such a positive, safe, and happy environment.

Mill Creek is a place you can trust completely, and I would recommend them to anyone without hesitation. They are truly a special group of people who make a lasting impact!
Response from the owner:Danielle… wow, thank you so much for your incredibly kind words! We are beyond grateful for the trust you and your family continue to place in us. Thank you for such an incredibly thoughtful and heartfelt review. It truly means everything.

Creating a space where families feel welcomed, supported, and genuinely cared for is at the heart of everything we do, so it’s especially meaningful to hear that this has been your experience from the moment you walk through our doors. We believe that flexibility and understanding are essential when caring for families, and we’re so glad that our efforts to accommodate and support you have made a difference.

What you shared about how we care for our patients (especially the children) means so much to us. Building trust, showing patience, and creating a positive environment are things we strive for every single day, and it’s incredibly rewarding to know that it’s felt and appreciated.

Thank you for your trust, your recommendation, and for being a part of our Mill Creek family. It’s truly an honor to care for your child and be part of such an important journey. - Dr. Markus and the MCO team!
Anju G.
I cannot recommend Mill Creek Orthodontist highly enough! I came in with a very uncomfortable teeth situation and bite issues caused by stress, and it was really affecting my daily life. From start to finish, the care, attention, and expertise I received were exceptional. My bite is now completely corrected, and I feel so much relief and confidence. The whole treatment process was smooth, and the team made every visit comfortable and reassuring. Truly life-changing results. Thank you!
Response from the owner:Anju, thank you so much for sharing your experience with us, this absolutely means more than we can say. We know how much bite issues and discomfort can impact your everyday life, so hearing that you’re now feeling relief and confidence again is incredibly rewarding for our entire team, and it truly encapsulates our "Free to Be" motto.

It’s especially meaningful to know that you felt supported and at ease throughout your visits. Creating a smooth, reassuring experience is just as important to us as achieving great results, and we’re so glad that came through during your treatment.

Your transformation is exactly why we love what we do—helping patients move from discomfort to confidence is everything. Thank you for trusting us with your smile and your journey. We’re so happy to have been a part of something that made such a difference for you!
Jennifer
I can’t recommend Mill Creek orthodontics highly enough. From the very first visit, the entire team is welcoming, professional, and truly cares about your experience. They go above and beyond to make sure you feel comfortable and informed every step of the way.

What really stands out is their attention to detail and commitment to results. They don’t just aim for improvement, they make sure your teeth come out looking perfect. You can tell they take pride in their work and genuinely want you to be happy with your smile.

If you’re looking for an orthodontist who combines expertise, kindness, and exceptional results, this is the place to go.
Response from the owner:Jennifer, thank you so much for this thoughtful and detailed review! It truly means a lot to our entire team! We love that you highlighted both the experience and the results, because that’s exactly what we strive for every single day.

From your very first visit to your final smile, our goal is to make sure you feel informed, comfortable, and genuinely cared for. Hearing that our attention to detail and commitment to getting your smile just right stood out to you is the highest compliment we could receive.

We’re so grateful you trusted us with your smile and noticed the pride we put into our work. Thank you for being such a valued part of our MCO family!
Faith C.
My family have been coming here for years! First my daughter, then my son, now me! The doc is smart, kind, and a prefectionist. His staff are always smiling and helpful - they even offer ice cream after each appt to help with any new-adjustment pain. Because my children had such a great experience (and beautiful smiles), I was inspired to make some corrections for myself. I could not be happier! Braces can be expensive and a big investment, so if you're looking for the best care and the best smile, this is the place!
Response from the owner:Thank you so much for your kind words, Faith! We have loved working with you and your family and are so glad that you all love your smiles! - Dr. Markus and the team
Taylor L.
Have had a great experience! The staff was always friendly and made appointments easy with my busy schedule. Highly recommend!
R&C G.
Mill Creek Orthodontics and their amazing Dr Markus Niepraschk are an outstanding choice for orthodontics and braces. I shopped around extensively, and compared a number of factors, before deciding on Mill Creek Orthodontics. I was so happy with what I found, so happy that subsequently all three of our children have gotten braces from Mill Creek Orthodontics.

This is what I found:
•the most competitive prices on the market
for braces
•a staff that has always been friendly, smiling and helpful
•clear and consistent communication at all times
•Dr Markus especially is a very creative problem solver. Whether it comes to your treatment or facilitating making the entire process possible, he is committed to finding solutions that will work.

I’ve been visiting the Mill Creek office for over five years straight, on an average of probably once a month, and can truly say that I have never once had a complaint, not been completely satisfied with the service, or left the office without feeling grateful that this was the orthodontist we decided to get our three kids’ braces from.

Thank you Mill Creek Orthodontics and Dr. Markus. We are grateful and hope you’ll have many more prosperous years ahead.
Response from the owner:Thank you so much for your kind and thoughtful review! We are truly honored that you chose Mill Creek Orthodontics after doing such careful research, and it means the world to us that you trusted Dr. Markus Niepraschk and our team with the orthodontic care of all three of your children.

Hearing that your family has had such a positive experience over the past five years is incredibly rewarding. Our team works hard to create a welcoming environment, provide clear communication, and make every patient feel comfortable and cared for at each visit. Your recognition of Dr. Markus’s dedication to creative problem-solving and personalized treatment means a great deal to us.

Thank you for your continued trust and for being such a wonderful part of our Mill Creek Orthodontics family. We look forward to many more visits and to seeing even more great smiles from your family! - Dr. Markus and the MCO Team!
READ MORE
we believe, cod gray star
OUR LOCATION

Feel Free to Say, “Hi!”

Your trust in us to craft your beautiful, healthy smile means everything. We love our community. Come visit our office or give us a call and say, “Hi!” We’re here for you.
  • CHARLOTTESVILLE 32 Mill Creek Drive, Suite 107
    Charlottesville, VA 22902
  • (434) 977-9473
Charlottesville
Mill Creek Orthodontics Logo
Free consult
QUICK LINKS
Main Menu
  • Our Practice
  • Braces
  • Invisalign
  • Patient Resources
  • Contact Us
CONTACT US
  • Charlottesville
  • (434) 977-9473
FOLLOW US
Facebook-f Instagram Youtube

© Copyright 2026 Mill Creek Orthodontics | Sitemap | Privacy Policy | Notice of Privacy Practices | Click for Accessibility

orthodontics near me, mill creek dental, mill creek braces, orthodontic treatment charlottesville va, orthodonthist, 9779473, orthodontics charlottesville va, mill creek dentistry, millcreek dental, charlottesville ortho, adult orthodontics charlottesville va, orthodontist charlottesville, mill creek orthodontist, orthdontist, invisalign mill creek, millcreek orthodontist, mill creek orthodontics, mill creek ortho, patient first charlottesville, do you need a referral for an orthodontist, millcreek orthodontics, orthodontist charlottesville va, best orthodontist charlottesville va, dentist of mill creek, orthodontist near me, mill creek dentist, adult orthodontics near me, family orthodontist, 32 mill creek drive charlottesville va, mill creek orthodontics charlottesville va, orthodontist mill creek, family orthodontist charlottesville va, mill creek orthodontics reviews, adult orthodontist, best orthodontist near me, invisalign south side, krystal smiles ortho-dental clinic, mill creek.com, braces mill creek, orthodontics appointment, orthodontists in my area, orthodontic treatment near me, mill creek, what happens at your second orthodontist appointment, miller creek dental, orthodontists near me, niepraschk orthodontics, invisalign charlottesville va, orthdontis, para orthodontist, can you get braces on your first orthodontist appointment, mill creek., charlottesville orthodontics, orthodontist appointment, what happens at your first orthodontist appointment, mill creeek, orthodontist emergency appointment, what do they do at your first orthodontist appointment, millcreek dentistry, fay and gray orthodontics, adult braces charlottesville va

Personalized Treatment Plans

When you come in for your first visit at Mill Creek Orthodontics, we will create a custom treatment plan that is tailored specifically to your needs. Our team will carefully assess your smile using our advanced technology to determine the best course of action for achieving your desired outcome. Whether you are a candidate for braces or Invisalign, we will work with you every step of the way to ensure you are comfortable and confident in your treatment plan.

Throughout your treatment, we will provide regular updates and adjustments to ensure that your smile is progressing as planned. Our goal is to not only give you a beautiful smile, but also to improve your overall oral health. With our personalized treatment plans, you can rest assured that you are in good hands at Mill Creek Orthodontics.

Ongoing Support and Care

After your initial visit and treatment plan, our team will guide you through the next steps in your orthodontic journey. Whether you need to schedule follow-up appointments, have questions about your treatment, or simply want to say hello, we are here to support you every step of the way. Our friendly staff is always available to address any concerns you may have and ensure that your experience at Mill Creek Orthodontics is a positive one.

As you continue on your orthodontic treatment path, we encourage you to reach out to us with any feedback or questions you may have. Your comfort and satisfaction are our top priorities, and we are committed to providing you with the highest level of care throughout your time with us. Join our growing list of raving fans and experience 5-star orthodontic treatment at Mill Creek Orthodontics.