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Your First Visit

Home » Patient Resources » Your First Visit

Your first visit to the orthodontist office should be a fun and exciting time! At Mill Creek Orthodontics, you can expect a light-hearted atmosphere where we strive to ensure you know exactly what the next steps are in regards to your orthodontic health.

When you walk in the door, you can expect to be greeted warmly by our friendly front-office team. Then we’ll get you set up with one of our team members who will take scans and records so we can have a clear understanding of your smile and the next steps for you! You can expect three things at Mill Creek Orthodontics on your first visit.

  • A friendly and light-hearted team
  • Expert advice and treatment
  • Clear goals and timelines for your treatment

 

Your Custom Treatment Plan

Dr. Markus strives for his team to provide the best patient experience possible. That’s why we see you for about an hour. During this time, we’ll use our iTero scanner to get a clear understanding of your smile. We’ll get an understanding of your teeth and jaw in their current state and begin to develop an action plan right then and there. This plan is comprehensive from your jaw to your gums to your teeth. This is because we want to ensure your smile is perfected from start to finish!

From there, the next time you come into our office, you’ll be ready to start treatment. One appointment and you’re already on your way to a healthier smile. From there, we’ll explain to you the condition of your current smile. If you come into our office with an expectation of the treatment you want, we’ll work with you to help you feel happy and comfortable with your treatment option. Some may be best suited for braces, while others for Invisalign.

Next Steps in Treatment

After that, we’ll discuss with you what your best option is. You can expect a comprehensive timeline where we’ll help set goals and expectations for your next office visits. For some, they may be too young for treatment at their age. For others, they have a goal in mind for when they want to have their braces or clear aligners off. We can discuss these timelines and help clarify any questions you may have during this initial appointment.

We often answer questions like:

  • How can orthodontic treatment benefit me (or my child)?
  • Are any options available (or recommended) for my treatment?
  • Should I get treatment now, or is it better to wait?
  • Will tooth extraction be necessary?
  • How much does treatment cost? What do the financing options look like?
  • How long do you expect treatment should take?
  • What general procedures will be used to correct the problem?

Next Visits

The next appointments are very important. Each visit with our office can ensure that you’re on the right track to a perfect smile. We can make adjustments as needed if anything happens with your dental appliances. If you skip appointments the desired effect may not be attained. If you need to reschedule an appointment, please let us know at your convenience and we can get you on track for a happy and healthy smile.

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OUR RAVING FANS

Experience 5-Star Care

We’re thankful for the opportunity to serve our community by making them smile every day. Hear what our patients are saying about their experience with us!

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shirley J.
I take my grandson there and they are doing a amazing job on his teeth, and the staff is very friendly
Pam F.
The staff was AMAZING. super excited to get my braces on. They explained everything in detail and answered any questions I had!
Katherine B.
Today I did something I’ve been thinking about for a while… I GOT BRACES! 🦷❤️ Am I crazy? 😂 Is this my midlife crisis? I don’t know! But what I do know is that I’m excited, nervous, and so very glad I made this decision. Working in the dental field every day, I often tell people that it’s not their age they should be worried about. It’s their health, their well-being, their confidence, and doing what’s best for themselves. And today, I decided it was time for me to take my own advice. This feels like a new beginning for me—a healthier start and another step toward taking better care of myself. I’m excited to see the transformation and, most of all, excited about the journey ahead! 🥰 I also have to give a huge shout-out to the orthodontic team. From my consultation to today, they have been absolutely wonderful. The orthodontist took the time to answer every question and address every concern I had, and the assistants were so kind and helpful. They even sent me home with the sweetest goodie bag filled with instructions, snacks, and a little toothbrush carrier to take with me. 🪥💕 Such thoughtful touches! So here I go… a new smile, a new beginning, and a reminder that it’s never too late to invest in yourself. ✨ Here’s to taking care of ME! ❤️🦷 And yes… I’m sure there will be a whole lot of learning, adjusting, and probably a few funny moments along the way! 😂
Hasna N.
Everyone was so professional, kind, and welcoming. They made me feel very comfortable throughout my visit. I had a great experience and would definitely recommend them!
Kaylie R.
So kind and accommodating. Thorough, thoughtful and reassuring. Brooks and Dr. Markus were both fantastic. Thank you!!
Najomi
Very nice office staff!! They treat my daughter very well!! Braces have been made easy with a great team! Thank you!
Victoria Verity N.
So efficient and friendly! My son got braces here and now I am!
LaShaye' J.
Iam overly thankful for Mill Creeks Staff and Dr.M on my braces Journey. They took excellent care of me for 3 years. I love my smile
Elisa G.
I’d 100% recommend Dr.Marcus and his team. They are very kind and the end results are impeccable! Pricing is very flexible never had an issue with their price and either way it is worth it! Thank you guys for the great service that has been provided! - Yesmin
Dot
Very welcoming people! I’m a very anxious person when it comes to anything related to teeth for some reason. They really make sure to take the time to explain everything and are very amicable! Great people :)
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  • CHARLOTTESVILLE 32 Mill Creek Drive, Suite 107
    Charlottesville, VA 22902
  • (434) 977-9473
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