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Your First Visit

Home » Patient Resources » Your First Visit

Your first visit to the orthodontist office should be a fun and exciting time! At Mill Creek Orthodontics, you can expect a light-hearted atmosphere where we strive to ensure you know exactly what the next steps are in regards to your orthodontic health.

When you walk in the door, you can expect to be greeted warmly by our friendly front-office team. Then we’ll get you set up with one of our team members who will take scans and records so we can have a clear understanding of your smile and the next steps for you! You can expect three things at Mill Creek Orthodontics on your first visit.

  • A friendly and light-hearted team
  • Expert advice and treatment
  • Clear goals and timelines for your treatment

 

Your Custom Treatment Plan

Dr. Markus strives for his team to provide the best patient experience possible. That’s why we see you for about an hour. During this time, we’ll use our iTero scanner to get a clear understanding of your smile. We’ll get an understanding of your teeth and jaw in their current state and begin to develop an action plan right then and there. This plan is comprehensive from your jaw to your gums to your teeth. This is because we want to ensure your smile is perfected from start to finish!

From there, the next time you come into our office, you’ll be ready to start treatment. One appointment and you’re already on your way to a healthier smile. From there, we’ll explain to you the condition of your current smile. If you come into our office with an expectation of the treatment you want, we’ll work with you to help you feel happy and comfortable with your treatment option. Some may be best suited for braces, while others for Invisalign.

Next Steps in Treatment

After that, we’ll discuss with you what your best option is. You can expect a comprehensive timeline where we’ll help set goals and expectations for your next office visits. For some, they may be too young for treatment at their age. For others, they have a goal in mind for when they want to have their braces or clear aligners off. We can discuss these timelines and help clarify any questions you may have during this initial appointment.

We often answer questions like:

  • How can orthodontic treatment benefit me (or my child)?
  • Are any options available (or recommended) for my treatment?
  • Should I get treatment now, or is it better to wait?
  • Will tooth extraction be necessary?
  • How much does treatment cost? What do the financing options look like?
  • How long do you expect treatment should take?
  • What general procedures will be used to correct the problem?

Next Visits

The next appointments are very important. Each visit with our office can ensure that you’re on the right track to a perfect smile. We can make adjustments as needed if anything happens with your dental appliances. If you skip appointments the desired effect may not be attained. If you need to reschedule an appointment, please let us know at your convenience and we can get you on track for a happy and healthy smile.

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OUR RAVING FANS

Experience 5-Star Care

We’re thankful for the opportunity to serve our community by making them smile every day. Hear what our patients are saying about their experience with us!

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Kim H.
The team is very knowledgeable and responsive. I went in for a check on the fit of my retainer after some recent dental work. Even though I am no longer in active treatment, they were happy for me to come in and be checked out. Dr. Markus and the staff are great!!
Uday G.
Dr. Markus and the entire team at Mill Creek Orthodontics have been amazing! Over the years, they have helped create beautiful smiles for our entire family, and we could not be happier with the results. I especially appreciate how Dr. Markus has gone above and beyond with my own treatment, working through a few stubborn teeth that have required some extra attention. He and his staff have always been patient, friendly, and wonderful to work with. We have had nothing but great experiences and would highly recommend them!
Balone T.
I love this entire team. My girl, Yei, worked to get me my candy canes. Thanks girl! You’re in excellent hands with this entire team and doctor.
Jenna K.
Five stars simply aren't enough for Mill Creek Orthodontics! Getting braces as an adult can be an intimidating experience. There is a certain level of vulnerability, anxiety, and self-consciousness that comes with making this decision later in life, and I cannot imagine having a better team by my side throughout the process. My journey with Mill Creek Orthodontics actually began with my child. After watching their treatment journey and seeing the absolutely incredible smile they have today, I knew exactly where I wanted to go when I finally decided it was time to invest in my own smile. Having already witnessed the exceptional care they provided my child, I had high expectations. Somehow, they have managed to exceed every single one of them! From the very beginning, the entire team at Mill Creek Orthodontics has been nothing short of extraordinary. They have met every question, concern, and anxious moment with genuine kindness, patience, compassion, and reassurance. Not once have I felt rushed, dismissed, or uncomfortable. Instead, they have gone above and beyond to make sure I feel informed, supported, and confident every step of the way. And when I say they treat me like royalty, I genuinely mean it! Every visit feels like walking into a place where people are truly happy to see you. Their warmth, professionalism, attention to detail, and commitment to making their patients feel valued are unmatched. I can genuinely say that I look forward to every single appointment! How many people can say that about going to the orthodontist?! What could have been an overwhelming experience has instead become one filled with encouragement, laughter, and an incredible amount of gratitude. They have taken something that initially came with anxiety and transformed it into an experience I actually get excited about. If you're an adult considering orthodontic treatment and feeling even the slightest bit nervous, please know that you will be in great hands and will have a team supporting you in a way that makes you feel as wonderful as Mill Creek Orthodontics has made me feel. They aren't just creating beautiful smiles. They're giving people the confidence to smile throughout the entire journey. I trusted them with my child's smile, and now I'm trusting them with mine. I cannot imagine a stronger endorsement than that. I truly cannot recommend them highly enough!
shirley J.
I take my grandson there and they are doing a amazing job on his teeth, and the staff is very friendly
Pam F.
The staff was AMAZING. super excited to get my braces on. They explained everything in detail and answered any questions I had!
Katherine B.
Today I did something I’ve been thinking about for a while… I GOT BRACES! 🦷❤️ Am I crazy? 😂 Is this my midlife crisis? I don’t know! But what I do know is that I’m excited, nervous, and so very glad I made this decision. Working in the dental field every day, I often tell people that it’s not their age they should be worried about. It’s their health, their well-being, their confidence, and doing what’s best for themselves. And today, I decided it was time for me to take my own advice. This feels like a new beginning for me—a healthier start and another step toward taking better care of myself. I’m excited to see the transformation and, most of all, excited about the journey ahead! 🥰 I also have to give a huge shout-out to the orthodontic team. From my consultation to today, they have been absolutely wonderful. The orthodontist took the time to answer every question and address every concern I had, and the assistants were so kind and helpful. They even sent me home with the sweetest goodie bag filled with instructions, snacks, and a little toothbrush carrier to take with me. 🪥💕 Such thoughtful touches! So here I go… a new smile, a new beginning, and a reminder that it’s never too late to invest in yourself. ✨ Here’s to taking care of ME! ❤️🦷 And yes… I’m sure there will be a whole lot of learning, adjusting, and probably a few funny moments along the way! 😂
Hasna N.
Everyone was so professional, kind, and welcoming. They made me feel very comfortable throughout my visit. I had a great experience and would definitely recommend them!
Kaylie R.
So kind and accommodating. Thorough, thoughtful and reassuring. Brooks and Dr. Markus were both fantastic. Thank you!!
Najomi
Very nice office staff!! They treat my daughter very well!! Braces have been made easy with a great team! Thank you!
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  • CHARLOTTESVILLE 32 Mill Creek Drive, Suite 107
    Charlottesville, VA 22902
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