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Home » Patient Resources » Patient Login

Patient Portal

Our patients can use the portal for:

  • Printing an appointment excuse note
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  • Update contact information and address
  • View their next scheduled appointment

Please reach out to us if you are having difficulty logging in or have any questions!

Call or Text: 434-977-9473 Email: info@millcreekortho.com

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OUR RAVING FANS

Experience 5-Star Care

We’re thankful for the opportunity to serve our community by making them smile every day. Hear what our patients are saying about their experience with us!

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Katie F.
Mill Creek Orthodontics makes getting braces easy and fun. My daughter loves the ice cream and other swag!
Response from the owner:Thank you so much for the kind words! We love hearing that your daughter is enjoying her experience with us. We believe orthodontic treatment should feel exciting and positive from start to finish, and we’re so happy the little extras like the ice cream and swag have made visits even more fun for her. Thank you for trusting our team with her smile, we truly appreciate your family being part of our orthodontic family! - Dr. Markus and the MCO Team!
Brigette C.
We brought our daughter here after another office recommended treatment that seemed way more aggressive than necessary. This orthodontist took a much more balanced approach and explained that not every issue needs to be corrected immediately. That honesty made us trust them right away. The assistants are very good with nervous kids and keep conversations light so appointments don’t feel intimidating. My daughter was terrified before getting braces, but by the end of the visit she was surprisingly relaxed. There was one small issue where a bracket came loose after she bit into hard candy, but the office got us scheduled quickly without making us feel judged about it. After several months, her smile is already much straighter and she’s noticeably more confident around classmates and relatives.
Response from the owner:Thank you so much for sharing this thoughtful feedback. We’re really glad you felt confident in our more balanced approach and that taking the time to explain everything helped you feel comfortable with your daughter’s treatment plan. It’s also wonderful to hear she has felt more at ease during her visits, our team works hard to make sure kids feel calm and supported every step of the way. We’re happy we could quickly help with the bracket issue as well and keep things on track without added stress.
Most of all, we love hearing about her growing confidence and progress. Thank you again for trusting us with her smile, and we truly appreciate your family being part of our practice. - Dr. Markus and the MCO Team!
Georganna E.
I’m nearing the end of my treatment here and looking back, the process has been far less stressful than I imagined. I was worried adult braces would constantly interfere with work meetings and social situations, but most people barely noticed after the first couple weeks. The orthodontist has been straightforward from the beginning about timelines and expectations, which helped me stay patient during slower stages of movement. One adjustment left my teeth unusually sore for almost a week, so I called the office thinking something was wrong. They checked everything carefully, reassured me, and made a minor adjustment that helped immediately. The staff has always treated me respectfully and appointments usually stay on schedule. My smile looks dramatically different now and even my jaw feels more relaxed during the day.
Response from the owner:Thank you so much for sharing your experience and for trusting us with your smile journey. It truly means a lot to hear that the process felt more comfortable and manageable than you expected, especially as an adult balancing work, meetings, and everyday life. We know starting orthodontic treatment can feel intimidating, so we’re very happy that our team was able to help make things clear, predictable, and supportive along the way. We especially appreciate you mentioning the time you experienced soreness after your adjustment. Your comfort and peace of mind are incredibly important to us, and we’re glad you reached out so we could evaluate everything and make a small change that brought relief quickly. Open communication is such an important part of successful treatment, and we never want patients to feel hesitant about calling with concerns.
It has been wonderful watching your smile transform throughout treatment, and hearing that you’re also feeling more comfortable and relaxed in your jaw is especially rewarding. Thank you again for your thoughtful words about our team and scheduling experience. We’ve truly enjoyed being part of this journey with you and can’t wait for you to see your final results! - Dr. Markus and the MCO Team!
Geraldine C.
I’ve had such a great experience with this orthodontist! From the moment I walked in, I felt genuinely welcomed. The entire office has such a warm and friendly atmosphere, and the staff goes out of their way to make you feel comfortable.

The orthodontist is incredibly kind, patient, and attentive. They take the time to explain everything clearly and make sure you feel at ease throughout the process. You can tell they truly care about their patients and want the best results for you.
Response from the owner:Thank you so much for taking the time to share such a thoughtful review! ❤️ It truly means a lot to us that you felt welcomed and comfortable from the moment you walked through our doors. Creating a positive, supportive environment is something our team cares deeply about, and we’re so glad that came through in your experience.

We’re especially happy to hear that you felt informed and at ease throughout your treatment—that’s exactly what we strive for with every patient. It’s an honor to be part of your smile journey, and we’re so grateful to have you in our MCO family! - Dr. Markus and the MCO Team!
Jess Lamberty P.
You’re never to old to have your teeth upgraded! Loved every experience. Pain free process and caring staff.
Response from the owner:Aww, Jess, it was truly a pleasure seeing you today! We’re so grateful to hear that your experience felt positive and comfortable, that really means everything to us. Creating a welcoming environment where you feel at ease is something our whole team genuinely cares about, and it’s wonderful to know that came through during your visit. It’s been an absolute honor to be part of your smile journey, and we look forward to continuing to care for you! - Dr. Markus and the MCO Team!
Megan
We have had a great experience with Mill Creek Ortho. The staff is welcoming, kind, and patient. My children love going to their appointments because they get ice cream after every appointment.
Response from the owner:Thank you for sharing your family’s experience! It means so much to know your kids look forward to their visits (the ice cream definitely doesn’t hurt 😊). We put a lot of heart into making each appointment feel easy, fun, and comfortable for both parents and kids, so hearing this truly means a lot to our team. We’re grateful to be part of your children’s smile journey and can’t wait to see you all at the next visit! - Dr. Markus and the MCO Team!
ramiro C.
Great service and affordable plans.Brooks is the best.
Response from the owner:Thank you for the kind words! We’re so glad you’ve had a great experience with both our service and payment options, we work hard to keep care accessible and stress-free. And we couldn’t agree more—Brooks will be thrilled to hear your shoutout! We appreciate you and look forward to seeing you again soon. - Dr. Markus and the MCO Team!
Maegan M.
Amazing! The whole staff is so sweet and welcoming. My daughter just got her braces off and it was such an amazing experience. My husband is going to be coming in now too.
Response from the owner:This is so wonderful to read, thank you for sharing it with us! Seeing your daughter finish her braces journey is such a big milestone, and we’re grateful you chose us to be part of it. We’re all about making each visit feel relaxed, friendly, and genuinely enjoyable, so it’s great to know that came through. And how exciting that your husband will be joining us next, we can’t wait to welcome him in and continue taking care of your family’s smiles! - Dr. Markus and the MCO Team!
Brandon M.
It has been such a pleasure coming to MillCreek to fix my son’s teeth! They’re always so welcoming and tons of smiling faces!
Response from the owner:Thank you for such a thoughtful note! It’s been a joy having you and your son as part of the MillCreek family. We’re so glad the warm welcomes and smiling faces have made your visits something to look forward to, that’s exactly the kind of experience we aim to create. We appreciate you trusting us with his smile and can’t wait to see you both again soon! - Dr. Markus and the MCO Team!
Liam M.
Very good at explaining everything, great experiences
Response from the owner:Thank you for sharing this! We’re so glad to hear you’ve had such great experiences with us. Taking the time to clearly explain each step is something we care deeply about, so it’s wonderful to know that made a difference for you. We truly appreciate your feedback and look forward to seeing you again soon! - Dr. Markus and the MCO Team!
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  • CHARLOTTESVILLE 32 Mill Creek Drive, Suite 107
    Charlottesville, VA 22902
  • (434) 977-9473
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