Patient Resources Archive - Mill Creek Orthodontics

Your First Visit

Your first visit to the orthodontist office should be a fun and exciting time! At Mill Creek Orthodontics, you can expect a light-hearted atmosphere where we strive to ensure you know exactly what the next steps are in regards to your orthodontic health.

Patient Forms

New patient forms are coming soon!

Financial Information

Getting the treatment you deserve shouldn’t come at a huge dent in the wallet. Find out more information about insurances and financial info here to begin the path towards your perfect smile!

Free to Be

We believe that orthodontics is a craft. We believe that braces shouldn’t take forever or cost everything. We believe you should be free to be!

Free Orthodontic Consultation

We’re here for you and we promise to provide you the most value for every moment you spend with us.

OUR RAVING FANS

Experience 5-Star Care

We’re thankful for the opportunity to serve our community by making them smile every day. Hear what our patients are saying about their experience with us!

Fantastic office staff who are incredibly helpful, friendly, and willing to take time to explain things in detail. They made the process surprisingly comfortable and easy. Definitely worth... a visit.read more

Edward B.

Such a good experience at Mill Creek Orthodontics!!! : just starting my journey with braces for the 2nd time in my life (last time was in the 1970's!) -- I'm looking forward to improved... dental health and a confident smile thanks to Dr. Marcus and his team. Today I want to thank the 2 Sam's. Thank you all! & the Halloween decorations were a seasonal bonus...read more

Betty D.

Sam was incredibly patient with my daughter when getting braces. We had a lot of questions and she answered each one with thoughtfulness and care. They really treat you like family here!... Highly highly recommend!read more

Mary P.

I'm grateful for the kindness, experience, and expertise that Dr. Markus and his team have brought to providing my family with excellent care and beautiful results.

Jenny S.

It was quick to get in for a consultation and they have multiple options for treatment and payment plans! very friendly team ☺️

Kirsten M.

Mil creek orthodontics are the best!!!! Dr Markus and his staff are amazing. They are very kind, thoughtful, and gentle. I am so please with my braces journey. He has done an amazing job on... my teeth.read more

Whitney Johnson M.

Wasn’t happy with the way my smile looked after my first Invisalign treatment, they were extremely eager to help me solve the problems in what I was unhappy with and work with me to get... where I want to be. Great office full of good and caring people.read more

Nick K.

Great place for my family’s orthodontics needs. Well organized front desk, competitively priced, and caring. Dr. Markus and his team strive to go above and beyond. If you are looking for... orthodontics, I would definitely give them a call to set up a consult.read more

B.J. & K.

Everyone at Mill Creek Orthodontics is very nice and caring. They take their time will providing excellent service. I highly recommend!

Dominique J.

My daughter is a patient here, and so far, we had only positive experiences. Very friendly, always have goodies around that make kids happy, professional service.

Sasa Z.

Love this team — treats you like family, very experienced, and go the extra mile!

Tim H.

Súper encantada con la atención y sobre todo que hablan español, ahora el idioma no es una preocupación para tener una linda sonrisa

Tati E.

I have been to several orthodontics offices in the area with my son looking for braces and I have to say Mill Creek Orthodontics was by far the best. The staff is very friendly and... welcoming. So glad I chose them and I would recommend them to anyone.read more

Brenda W.

Always kind and caring, Mill Creek has the best staff around!

Kim W.

Kind staff, always had a smooth visit, and Dr. Markus was great! My daughter is loving her beautiful smile 😁

Brianne B.

I have been going to Mill Creek Orthodontics for almost 2 years, and i honestly love going to my appointments! The environment is so welcoming and friendly, the staff are all knowledgeable... and amazing and Dr Markus is the absolute best, he truly cares about you achieving your desired smile!It's the perfect blend of professionalism and hospitality!read more

Kristin K.

Very nice and professional people! I 100% recommend anyone and everyone to go there! They have done an amazing job with my braces and have walked me through every step of taking care of... them.read more

Fay G.

Hablan Español! Explican muy bien el proceso . Anna hizo mi consulta y cita. Muy buen servicio

Cesar L.

I appreciate you so much and I had a very swell experience.

Kyree C.

Amazing experience everytime. I highly recommend! Staff always treats everyone kindly! They are making the process of me getting braces very pleasant and I’m very grateful for that!

divinelyguided G.

Muy Buen Servicio! Hablan Español 😀Hacen citas en menos de dos semanas. Ya somos 3 de mi familia ahí.

Luis V.

Amazing office :) definitely recommend. I am an adult and the process of braces even older patient has been amazing everyone is super nice!

Madi T.

Un trato excelente al cliente! Responden todas tus inquietudes, son muy profesionales ..

Brenda M.

We are so happy that we found Mill Creek Orthodontics! Our son just got his braces off and his teeth look amazing. Our daughter is on her second round of braces and we have switched to Mill... Creek Orthodontics because of our son’s great smile. Highly recommended!read more

Whitney G.

Doc fit us in for an emergency visit when a tooth came out and the bracket and wire had to be snipped. They were so accommodating and understanding. Thank you so much!

Krystal O.

Look at this beautiful smile. Mill Creek Orthodontist is the best. We live an hour away but it was worth all the trips to get there. Thanks MCO.

Sylvia D.

I decided to finally straighten my teeth after decades of being self conscious. I went with Invisalign. Although it was an 18 month process, I’m so happy with my smile! Appointments were... quick and I love the new technology for getting teeth “impressions”. If you are thinking about Invisalign definitely go in for a consult!read more

Mary G.

I am incredibly happy with my results — and really appreciated the warmth and professionalism of the staff.

chad P.

I have been coming here for my treatment for a little over a year and it has been great! Anna is a great assistant! She’s very nice and gentle and always a pleasure to work with. I always... look forward to coming in for my next appointment!read more

Leslee Vazquez - H.

Highlights from my experience with Mill Creek Orthodontics include:- Very responsive, professional, and friendly staff.- Clean and state-of-the-art facility.- Dr. Markus Niepraschk is... flexible in his treatment approach which allows for appropriate integration with a multi-disciplinary approach to managing more complex orthodontic cases such as my case.read more

AI (Amorphous I.

I have not yet started my braces treatment, but I have known I had to have them for 5 years and it was only when I went to their practice when I felt completely confident to proceed with... the treatment. Brooks and Dr. Markus have been very kind to me explaining my case and the steps to follow and I feel that I couldn't be in better hands. In addition, I have needed them to send a referral to two other practices because I also require surgery as part of my treatment and they have been very quick in sending out all the necessary information. I can't wait to start my treatment :)read more

Sara C.

I’ve went with Mill Creek Orthodontists for my Invisalign and the recommendations weren’t wrong. It’s been a great experience. They’ve laid out the expectations, explain the process every... time, and are easy to work with. Today Anna installed my attachments, it was almost seeming less and given the position my mouth was in I was able to relax bc I knew she knew what she was doing. I’ve already recommended them twice and will keep on.read more

Miguel G

I had terrible teeth as a kiddo my parents didn't take care of it and they were super felaxilable with payments and Dr.Marcus has been great to work with !!Ashley is amazing ♡

Stephanie B.

Mill Creek is an amazing ortho office! Everyone is so sweet and always so positive and upbeat! Would recommend to anyone! Shout out to Sam today for changing everything for me today and... answering all my questions.read more

Kristin B.

Sam does such a great job when she does my appointments. I absolutely love when I have her! :)

Kristen W.

My daughter has just ended her treatment with Dr. Marcus and his staff. I would like to commend this practice as exceptional. The treatment was effective, the staff were courteous and more... importantly caring.I would not hesitate in recommending this practice for orthodontic treatment.The end results are simply amazing, my 15 year old daughter is so proud to be able to show off her new smile!Thank you.read more

Christopher E.

Everyone is so welcoming! I was very comfortable during my appointment and they make sure of that every few minutes!

Elaina C.

Mill Creek Orthodontist is the best! They are always friendly and do a great job. I would highly recommend them to anyone.

Angela B.

Sam was super awesome during my visit! So attentive! 10/10 recommend her!

Makayla F.

I’ve been a patient here for a couple of years now and I cannot recommend them enough ! Everyone is so nice and they listen to you as a patient and makes you feel welcomed ! Thank you Mill... Creekread more

May M

Dr. Niepraschk is a genius with vision! Thanks to genetics, I had two baby teeth that I was holding onto well into adulthood (late 30s), but I was worried they would eventually come out on... their own (with my luck, in the middle of the work day or sometime equally inconvenient). On top of that, I wanted to straighten my teeth, but any sort of movement would have increased the likelihood that I was going to lose those teeth. When I met with Dr. Niepraschk, he noted two things: (1) it might be best to be proactive and extract those teeth on my terms, and (2) I had enough of an overbite that we could close the gaps once those teeth were gone without needing implants, thereby saving thousands and thousands of dollars. He was right. Roughly two years of Invisalign later, I have perfect teeth, no overbite, and no concern about baby teeth popping out. You cannot even notice that there were teeth missing. Had I gone to any other orthodontist, I probably would have had to drop $5k-$10k on implants, plus still had an overbite. This resolved two issues at once and saved me a ton of money, and I am grateful for Dr. Niepraschk's brilliant and elegant solution. Moreover, it took some trust to get this done, and the team at Mill Creek Orthodontics was incredibly knowledgeable and responsive, even when I felt some doubt and had a million questions. They were always quick and kind when getting me answers. If you're looking for an orthodontist, do not hesitate; Mill Creek Orthodontics is your place.read more

Leah G.

Mill Creek Orthodontics has been amazing with my 9 year old daughter! The staff is friendly and makes her feel comfortable, and she gets ice cream every visit! The whole process with... getting her set up has been super easy. They used clear trays and technology to get molds of her teeth. They were super fast and showed instant 3D images. Communication is professional and timely. The experience so far has just been wonderful, and I would absolutely recommend this practice to anyone needing braces!read more

Sarah P.

Amazing orthodontist, great technology, positive office vibes, makes it feel like a family environment

samantha M.

Mill creek ortho is awesome. The staff is kind and caring and the prices are reasonable.

Robyn K.

Love Millcreek Ortho! So grateful for all of the team

Rachel A.

In the last 18 months, my son and I have had incredible experiences every time we've visited this place. The fantastic staff always goes the extra mile to make us feel at home. I can't... speak highly enough of this orthodontist location!read more

Cherie M.

Staff is extremely friendly and helpful. It’s easy to schedule appointments, get in for emergencies, and we are very happy with the progress on our son’s teeth.

Amy J.

I returned Mill Creek Orthodontics because my braces broke. Kenzy showed concern and was professional and courteous.

Shawn J.

My teeth were really bad in the begging. I haven’t had that many appointments and my teeth are already getting really straight after a few appointments. We come all the way from... Barboursville to come to Mill Creek Orthodontist for my braces.read more

shannan D.

The staff always make us feel welcome and like we are their friends as well their patients!Highly recommend Mill Creek Orthodontist!!

Wendy N.

No wait time. Anna was amazing. She made us feel comfortable. Answered all of our questions and made my child feel comfortable with this new experience! Amazing amazing amazing. Thank you... ANNA!read more

Betsy V.

Everyone in the office is so kind! We’ve never had a bad experience and they’ve worked with me on getting both my teens in for their appointments the same days/times to avoid multiple... trips. Highly recommend!!read more

Misti H.

We’ve been so happy with our experience at Mill Creek Orthodontics! They are always super friendly, helpful and patient. Would highly recommend!

Leigh M.

We’ve had a great experience with Mill Creek Orthodontics and highly recommend them.

Jeff H.

Dr. Marcus is awesome and so is the staff.My initial treatment plan wasn’t working for me, but the attention to detail and compassion changing course was amazing. They listened and I felt... seen. It’s quite the journey and I’m glad I’m on it with Mill Creek Orthodontics.read more

Caron L.

Kirsten is the absolute best. Everytime I have a question or need to change something around she is on the ball!

Cat

Excelente con pacientes! Hablan Español y son muy amables.

Ubaldo V.

Love how easy all the staff are to communicate with and receive care!

Elizabeth C.

At my visit today Anna helped me and was very professional & quick.Great office overall & friendly staff!

Olivia R.

We love Mill creek Ortho. Always make us feel like home while fixing our smiles. My kids love the office staff and their ice cream. Thanks guys!

Our real family R.

Dr. Markus is awesome, and every single staff person here is super nice, helpful, and genuinely cares. What a gem of a place!

Anne B.

All of the staff at Mill Creek are exceptional and extremely personable.

Hannah Grace H.

The Mill Creek team is absolutely fantastic- always thoughtful and communicative. They did a great job listening to my concerns and worked to tailor my treatment to best fit my work and... lifestyle.read more

Amanda B.

We loved our visit today!! Kenzy was super sweet and made my son feel calm and relaxed about getting his braces on!! She really made every effort to make him feel welcome and safe and as a... mom I really appreciated it! She was also quick and knowledgeable about the procedures, which is nice when you have 2 other kids in the waiting room.The staff all around was super friendly.read more

Jasmine N.

10 out of 10 would recommend Mill Creek Orthodontics! My daughter just got her expander today and it has been a much easier process than I expected! All the staff have been incredible each... time we have visited!read more

Bethany B.

My son has been getting his teeth straightened here, and it's been phenomenal! He gets ice cream everything. All the staff are welcoming , professional, and nice. The results have been... amazing, and we are still getting to that perfect bite. Highly recommend!read more

Sarah W.

Love coming here for my daughters braces. Staff is really nice and my kids love getting the treats at the end! Thank you all!

Hannah F.

I LOVE this place!!! Everyone is so nice and they always answer my questions no matter how many times I ask!!! Best orthodontics in my book and my smile looks better and better every time I... leave!!read more

Courntey C.

This is hands down the best Orthodontic clinic I’ve visited. The team is very professional and welcoming— and the doctor as well as his assistants and the front desk team always make sure... to explain thoroughly what’s going on. They are extremely patient and I really do appreciate how sweet everyone is. If anybody is looking for orthodontic treatment, I definitely recommend Mill Creek!read more

ashante ‘

The staff are amazing. Our 12yo was very happy getting braces on the first time.

Jeffrey B.

This review was from 8 years ago: Our son David had braces for passed 2 years. We had a wonderful experience from start to finish. Dr Nepraush and his staff at South Side Orthodontics... were very professional and friendly throughout the whole experience. We would refer anyone to take their children or themselves to South Side Orthodontics. We are very happy with the way our sons teeth look! He has a beautiful smile and a great experience!!! Thank you South Side Orthodontics!This review is from 2021! Our daughter Abigail is on her second phase of having braces. First time she was in 3rd grade and now she is in 7th grade and on her last step of them! Dr Marcus and his staff have treated both of my children like their own! We highly recommend them to you! We are so going to miss them after Abigail is done! We thank them for the great care and and family atmosphere! The Best around in my book!2024 Our daughter Abby is officially done and we are going to miss everyone at Mill Creek orthodontics. We have been coming here for years! We drove over an hour and it was worth the trip! The best staff and care around! We highly recommend Dr. Marcus and his staff for your orthodontic needs. They go above and beyond to give you the perfect smile! We have been so happy with both David and Abby’s smiles. We are gonna miss coming to the office! Thank you for many years of wonderful care for our family!read more

Virginia S.

I’ve been a patient with Mill Creek for about 2 years now, and everyone is so kind hearted and accommodates your worries! I have no complaints within this dental office, and I love my new... smile :)read more

Nyasia M.

My daughter always feels comfortable and has a nice time going in for her check-ups. We can’t wait for her to be ready for braces!

katie H.

I took my 15yr old son to get braces today. This was our first experiences and it was great!! Everyone is so kind! They not only know what they are doing but do it with such grace! I am so... happy we decided to take the journey with them!!read more

Sandra L.

The tech was wonderful!! Very supportive with good ideas, like mouth washes and flossers. Compassionate and caring.

Cheryl U.

I love this place. They're always friendly, courteous, professional, and they get the job done.

Akeem A.

We have loved our experience at Mill Creek. The staff is friendly and helpful. I like the ease of making appointments. 10 out of 10 highly recommended!

Sharron

Best experience ever. I definitely recommend any age to get their braces at Mill Creek. I had a gap and it’s totally gone now, and only took a year!

Jalaya E.

As an adult getting braces for the second time was quite overwhelming and something I put off for years! I had visited other practices and felt out of place compared to most patients as I... was older and not the typical age for braces. I made the decision to visit Mill Creek and the minute I met Dr. N and his staff, I knew right away that I had made the right decision for myself! They made the entire process so easy from start to finish from their new age equipment to their upscale office space, and with their knowledge and customer service to match! I recommend Mill Creek for all of your families needs in orthodontics! My daughter will be starting her smile journey soon with Dr. N and I can’t wait to see her results! Thank you to all of the staff of Mill Creek Orthodontics! I can’t explain the happiness I have seeing my new smile! It’s literally been life changing! ❤️read more

Ashleigh D.

This is the best in getting your teeth corrected. I love the technology that they use. I have had braces twice and I love the Invisalign. I love the ice cream at the end of my visit. Highly... recommended.read more

Angela S.

My teeth are looking so much better thanks to y'all 🩷 can't wait to see the final results!

Sage B.

Kenzie is a lifesaver, she always makes me feel better when I come in for wire clippings (I’m a giant baby about them) it’s always a quick visit for those and my tightening. She’s... efficient, friendly, and skilled. How she got a wire on what is essentially a sideways tooth baffles me. But I’m glad I had her. :) Love the whole team and of course Doctor N. Thanks guys!read more

kristen A.

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Charlottesville

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OUR RAVING FANS

Experience 5-Star Care

Feel Free to Say, “Hi!”